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Privacy Policy

INFORMATION PRIVACY POLICY

In this policy, Proactive Facade Management Solution (otherwise referred to in this statement as “the Company”, “we” or “us”) illustrate our strong commitment to privacy and demonstrate the policies and practices that we have implemented to protect your personal information.

Who are we?

Proactive Facade a leading Facade Consultant , specializes in Facade Consultancy, Engineering, Lighting, BMU services with a strong presence in India, Vietnam Market.

What personal data is collected & what do we use your information for?

When you contact us with an enquiry, whether that is through our website contact form, email, telephone or face-to-face, we log certain details of you as an individual representing your company. These will include your name, title, email address, company name, direct dial and mobile number.

We will use this collected personal data in order for you to receive a suitable response and to provide information on services requested on a lawful basis.

To perform a contract with you

  • • To take steps at your request prior to entering into a contract
  • • To decide whether to enter into a contract
  • • To manage and perform the contract
  • • To ensure our records remain relevant

Our legitimate interest

  • • For good governance, accounting, managing and auditing our business operations
  • • For market research, analysis and developing statistics
  • • To send you marketing communications with your consent

Legal obligation

  • • When you exercise your rights under data protection law and make requests
  • • For compliance with legal, regulatory requirements and related disclosures
  • • For establishment and defence of legal rights
  • • For activities relating to the prevention, detection and investigation of crime
  • • To verify your identity, engage in fraud prevention and anti-money laundering checks

Your consent

  • • When you request we disclose your personal data to other people or organisations
  • • When we process any special categories of personal data at your request
  • • To send you marketing communications where we have asked for your consent to do so

Data retention period

We will retain your data from the enquiry stage as long as necessary to deal with your query and as long as you might raise a claim thereafter, based on our legal and regulatory requirements.

Your rights under the General Data Protection Regulation

  • • The right to be informed
  • • The right of access
  • • The right of rectification
  • • The right of erasure
  • • The right to restrict processing
  • • The right to data portability
  • • The right to object
  • • Rights in relation to automated decision making and profiling

Security

    We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of personal data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

Cookies

Proactive Facade Management Solutions website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

Photography

Any images we use on the site are obtained through the consent of our clients, bought legally through stock websites or are Proactive Facade's own.

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